MyChart Help

The MyChart Service Desk hours are Monday through Friday 7:30 a.m. to 8:00 p.m. If you are calling after hours or using our 'Contact Us' form you will receive a response within one to two business days.

     ●  Online:  Contact Us Form

     ●  Phone:  682-236-6700

MyChart for My Family or Legal Guardian (Proxy Access) common questions:

     ●  Can I view a family member's health record in MyChart?
     ●  Can I ask questions regarding a family member from my MyChart account?
     ●  Can my spouse and I share one MyChart account?
     ●  How do I check the status of a submitted proxy form?


For all other (Non-MyChart) related inquiries, please submit your questions here.