MyChart Help


For MyChart assistance, please contact us via e-mail or leave a voicemail.  A representative will contact you within one to two business days.

     ●  Hours:  Monday - Friday   8:00 a.m. - 5:00 p.m.

     ●  Email Us:  MyChartHelp@texashealth.org
           Please include the following information:
             ○   Legal First and Last Name (as it appears on Government ID)
             ○   Date of Birth
             ○   Zip Code

     ●  Voicemail:  682-236-6700


MyChart for My Family or Legal Guardian (Proxy Access) common questions:

     ●  Can I view a family member's health record in MyChart?
     ●  Can I ask questions regarding a family member from my MyChart account?
     ●  Can my spouse and I share one MyChart account?
     ●  How do I check the status of a submitted proxy form?
       

For all other (Non-MyChart) related inquires, please submit your questions here.