MyChart Assistance

Texas Health Resources now offers live MyChart support!

Live support hours are Monday through Friday 8:00 a.m. to 6:30 p.m. If you are calling after hours or using our 'Contact Us' form below, you'll receive a response within two business days.

Support is not available on major holidays. Inquiries will be addressed the next business day.

       ●    Online:   Contact Us Form

       ●    Phone:   682-236-6700

MyChart should not be used for urgent situations. Dial 911 or contact your physician's office if immediate assistance is needed.

MyChart for My Family or Legal Guardian (Proxy Access) common questions:

       ●  Can I view a family member's health record in MyChart?
       ●  Can I ask questions regarding a family member from my MyChart account?
       ●  Can my spouse and I share one MyChart account?
       ●  How do I check the status of a submitted proxy form?

For all other (Non-MyChart) related inquiries, please submit your questions here.

User Guide: English | Spanish

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